Get In Touch!
Of course, we also exist in real life. Please find our physical correspondence address at left. Or, if you prefer, fill out the form below and an adviser will contact you shortly.
Contact Info
- The Old Workshop
12b Kennerley’s Lane
Wilmslow, Cheshire SK9 5EQ - Phone: 0800-090-3900
- Email: ahfpcentral@alexanderhousefp.co.uk
If you are unhappy with our service
If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:
Quilter Financial Planning Complaints Department
- Riverside House The Waterfront
Newcastle upon , Tyne NE15 8NY - Phone: 0191 241 0700
- Email: QFPComplaints@quilter.com
You can find more information by visiting the Quilter Financial Planning Complaints Department website: https://www.quilterfinancialplanning.co.uk/
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)
COVID-19 (Coronavirus) update from Alexander House - Microsoft Teams is the safest way to receive financial advice
We understand the uncertainty and concern causing you to re-evaluate how you interact with your own Financial Adviser as a result of the COVID-19 situation. At Alexander House, we are proficient with our innovative way of communicating with Clients and Staff alike. From Glasgow to Bournemouth we have fully FCA regulated and FOS protected professional Financial Advisers nationwide who routinely conduct ‘virtual’ meetings via Skype or Zoom - so you can discuss any new or existing plans safe in the knowledge that all channels are fully encrypted, secure and safe so not to impact on the measures you are taking to protect everyone around you. We can even help you setup Skype on your laptop, tablet or Smart Phone. We are continually monitoring the situation, including travel restrictions and any market updates that may impact our clients and we will be in touch accordingly. Please let the team know if you wish to ‘meet’ your adviser via Skype for Business or Zoom and we will get a meeting set up. Please email ahfpcentral@alexanderhousefp.co.uk or telephone 0800 090 3900